Every crisis holds the potential for change.
This is strategic intervention with heart.
Get answers to the question you have about family-centered intervention strategies and the services offered by Intervention Works.
What makes a family-focused intervention different?
Family-focused interventions engage the entire support system—not just the person in crisis. We guide the family through emotional preparation, structured planning, and post-intervention support so healing happens together.
What if my loved one refuses help?
Resistance is common and anticipated. We help prepare the team for various outcomes, and often, even a “no” on intervention day becomes a “yes” in the days that follow. We remain in contact, adjust plans, and keep momentum moving forward.
Is this confidential?
Yes. Discretion, professionalism, and privacy are essential parts of what we offer. Every conversation, meeting, and service is handled with strict confidentiality.
What makes your treatment plans different from what a facility provides?
Unlike facility-based plans—which can be limited by program scope or bed availability—we create truly independent plans based on a wide view of the treatment landscape. We serve the family’s best interest, not the needs of a particular provider.
Do you work with co-occurring diagnoses?
Yes. Many of the individuals we serve face both substance use and mental health challenges. We take a dual-diagnosis approach when appropriate, ensuring that the plan addresses the full spectrum of needs.
What if we’ve already tried treatment before?
That’s common—and valuable. We start by understanding what’s already been attempted, why it didn’t work, and how to do things differently this time. Every plan builds from where you are, not where you wish you were.
What’s the difference between case management and recovery coaching?
Case management focuses on coordinating services, tracking progress, and managing logistics and communication among care providers and family. Recovery coaching is more relationship-driven—providing emotional support, motivation, and real-life application of recovery principles. They’re often complementary.
How long do you provide case management support?
It varies. Some families engage us for 30–60 days post-intervention or treatment. Others prefer a longer-term relationship that extends through sober living, outpatient, or reintegration. We’ll tailor our engagement based on your family’s needs and preferences.
Do you work directly with treatment centers?
Yes. We have trusted relationships with many facilities and are skilled at coordinating care across multiple providers. Our job is to advocate for the client’s best interests and help all involved stay on the same page.
